Co-creating your shared owner experience

Your shared owner experience

We've created this space for you to share your experiences as a shared owner to help us improve our services.

Settling-in visits

Every new shared owner will have an appointment with one of our team to see how you're settling-in to your new home. It’s an opportunity to answer any questions you might have, update you on your responsibilities as a homeowner and explain who you can go to if you need any help.

We’ve previously held our settling-in visits in person, but we’d like to offer every shared owner a virtual settling-in visit, either via the phone or video call.

We need your feedback to make sure that we provide the best experience for our shared owners. Help us grow this service by taking our quick poll, by sharing an idea or your story.


Your shared owner experience

We've created this space for you to share your experiences as a shared owner to help us improve our services.

Settling-in visits

Every new shared owner will have an appointment with one of our team to see how you're settling-in to your new home. It’s an opportunity to answer any questions you might have, update you on your responsibilities as a homeowner and explain who you can go to if you need any help.

We’ve previously held our settling-in visits in person, but we’d like to offer every shared owner a virtual settling-in visit, either via the phone or video call.

We need your feedback to make sure that we provide the best experience for our shared owners. Help us grow this service by taking our quick poll, by sharing an idea or your story.